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Elleo Global Inc.: Customs Broker in Oakland & San Francisco

Elleo Global is a licensed, insured, CTPAT certified, and BBB accredited national customs brokerage. We specialize in helping new importers in launching their ventures smoothly, guiding them through proper import procedures into the U.S. Additionally, we specialize in vehicle import, FDA, USDA related products catering to both B2B and B2C importers. Located in the beautiful San Francisco Bay Area, we hold the CBP issued national permit, allowing us to clear customs at all U.S. Ports of Entry. With our expertise, we ensure a efficient customs clearance process, allowing our clients to focus on their core business activities with complete peace of mind.

International trade is regulated by U.S. Customs and Border Protection (CBP), which operates under the Department of Homeland Security (DHS). It is crucial for importers to have a thorough understanding of trade regulations, trade compliance, and tariff regulations to ensure accurate and legal imports into the U.S. At our company, we specialize in providing guidance and support to importers, helping them navigate the complexities of these regulations. We are dedicated to assisting importers in maintaining trade compliance and understanding the intricacies of customs duties, product regulations, ensuring a smooth and lawful import process.

In a constantly evolving landscape of customs regulations and compliance rules, it is paramount to have a reliable and trustworthy partner that stays well-informed about the frequent updates shared by organizations such as the International Trade Administration and other relevant agencies. At Elleo Global, we prioritize your business and provide the necessary expertise to navigate the intricate domain of import logistics. We dedicate ourselves to staying up-to-date with the latest regulations, ensuring that your imports remain compliant, efficient, and hassle-free. With our focus on your success, you can trust us to handle your import logistics with diligence and professionalism.

We take great pride in our partnerships and active memberships within the industry. Elleo Global is proud to be a trusted partner of the Customs-Trade Partnership Against Terrorism (CTPAT). Additionally, we are esteemed members of the CBFANC (Customs Brokers and Forwarders Association of Northern California), NCBFAA (National Customs Brokers & Forwarders Association of America), WIT-NC (Women In Trade, Northern California) and we are BBB Accredited. These associations and partnerships not only underline our commitment to industry best practices but also allow us to stay connected with current trends, regulations, and specialized knowledge, ultimately enhancing our ability to provide exceptional customs brokerage services to our valued clients.



image of rubber with the words cleared customs

With our clearance service, we can securely transmit shipment information through our ABI system, resulting in efficient customs clearance. We skillfully handle document collection, regulation verification, duty, tariff and fee determination, and promptly address any documentation issues. Rely on us to optimize your customs clearance process. 

We specialize in several areas including but

not limited to:

  • Food, Medical Devices and Cosmetics

  • USDA related Products

  • General Merchandise

  • Personal Vehicles

  • Other government regulated products

  • Section 232 and Section 301 Tariff Products

  • Personal Effects (Airport Seizures or Regular Import)

New Importer?

We offer FREE services to register you (Individual or Company) with U.S. Customs and Border Protection as an Importer. 

Foreign Entity Importer?

Let us help you register your Foreign Entity with U.S. Customs and Border Protection for FREE and guide you through the process.

image of u.s. customs and border protection


HTS (Harmonized Tariff Schedule) Code classification and duty/tariff rate determination are crucial for importers looking to import into the United States. Accurate classification requires in-depth knowledge of U.S. Customs and Government Agency regulations. Incorrect classification can result in paying the wrong duty rate, customs seizures, penalties, and other consequences.

If you're an importer unsure of the duty rate or regulations for your products, we're here to assist you! We will gather all the necessary details for your products and help you classify them accurately within the Harmonized Tariff Schedule, ensuring the right code and rates. Some products may also require additional regulatory oversight and licensing from U.S. Government Departments like FDA (Food and Drug Administration), USDA (U.S. Department of Agriculture), EPA (Environmental Protection Agency), etc.

We are committed to guiding and supporting importers through the complexities of trading with the U.S.

Reach out to us for assistance and let us help you navigate these challenges effectively.

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To comply with U.S. Customs and Border Protection (CBP) requirements, a Customs bond is necessary for all entries. A Customs Bond is a specialized form of surety bond mandated for individuals and companies importing goods into the United States.

At Elleo Global, we collaborate with trusted and CBP-Authorized surety companies to assist Importers in obtaining their bonds.

Two types of Customs bonds are available:
(a) Single Transaction Bond: This bond is valid for a single shipment only.
(b) Continuous Bond: This bond remains valid for one year.

If you need further information regarding Customs bond amounts, restrictions, requirements, or any related inquiries, please don't hesitate to contact us today!


image of warehouse workers

The ISF program, also known as the Importer Security Filing program or "10+2," was introduced by U.S. Customs and Border Protection (CBP) in 2009 to heighten security measures in ocean imports. This program applies specifically to importers who bring goods into the United States via sea transport.

Under the 10+2 rule, importers are required to submit detailed shipment information at least 72 hours (or 3 days) prior to the vessel's departure from the port of origin. This early filing timeline is crucial to ensure proper risk assessment and prevent potential smuggling or security threats. Failure to comply with the filing requirements may result in penalties imposed by CBP.

We specialize in assisting ocean importers with fulfilling CBP's ISF requirements. We work diligently to ensure the timely and accurate submission of the necessary information, enabling our clients to achieve a smooth and efficient customs clearance process for their goods.


image of globe and boxes

Returning to the United States after living abroad or moving into the country can be an exciting but daunting process, especially when it comes to customs clearance for your personal items. Fortunately, we are here to assist you every step of the way.

Whether you have a vehicle, furniture, or other personal belongings that need to be cleared through customs, we are dedicated to providing a hassle-free experience. 

Contact us today, and let us take the stress out of customs clearance for your personal effects. We are ready to assist you and guide you through the entire process, ensuring that your transition into the United States is as seamless as possible.


image of customs declaration form

If your items were detained by U.S. Customs upon your return to the U.S., we can assist you in recovering them.

We specialize in helping individuals deal with the complex process involved in reclaiming their items.

Whether your items exceeded the allowed value of $800 or other factors led to their detention, we are here to guide you through the necessary steps. We can assist you with proper documentation filings, calculating the appropriate duty/fees, and ensuring that required procedures are followed to increase your chances of regaining possession of your belongings.

Don't let the frustration of having your items detained linger any longer - get in touch with us today and let us help you get your items back.


a picture of car bumper

Importing a car into the U.S. involves following regulations set by CBP, EPA, and DOT. It requires proper documentation, adherence to emission and safety standards, and payment of fees. We're here to assist you throughout every stage of the process. This includes helping you understand what's required, gathering the essential documentation, and offering expert advice to ensure you meet Customs regulations and compliance.



image with words china tariffs

Import Tariffs are additional taxes imposed by United States on certain goods imported into the country. The Section 301 China Tariffs, which came into effect in 2019, have had a significant impact on the Trade Community. These tariffs were imposed on a wide range of goods imported from China, resulting in increased costs for businesses and consumers.

The Section 232 Steel & Aluminum Tariffs, implemented in June 2018, imposing additional tariffs on imports of these goods.

If you are unsure about the recent tariff changes and whether your goods are affected, we can provide guidance and help you navigate the complexities of these tariffs. We can also assist in determining if you qualify for duty recovery if your goods are now on the exclusion list.


If you have any inquiries or need further information about these tariffs, please reach out to us.

Contact Us


1670 S. Amphlett Blvd. Suite 21441

San Mateo, CA 94402

Office Hours:

Monday thru Friday: 8:30am - 6:00pm (pst)

Closed all Federal Holidays




(650) 315-2968

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